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Questions now include a persona (for example, "Finance Director" or "IT Manager") and the UI surfaces this as a small “🗣 {persona} asks” label on the Prep, Record and Scorecard screens so you know which stakeholder is asking the question.

The app now generates the next question in the background while you review the account or scorecard so Continue / Next is often instant when you advance to the next prompt.

When an account or question is being produced, you’ll see calm, content-shaped placeholder skeletons instead of a blank spinner so you can see what’s coming.

Screens now fade/slide briefly when the app switches between views for a smoother feel (respects reduced-motion preferences).

The home page was reorganised into a step-based ‘How a session works’ flow, added an “Endless — never the same twice” note, and now explicitly explains that customers and questions are generated on your device and that grading/transcription run locally.

The setup screen no longer shows a count of matching prompts; Start launches a 60s session directly and the “Surprise me” option begins a session using any category.

Generated prompts (including persona and scenario) are now saved with the session so retrying or advancing from history can reuse the exact same question and metadata.